Privacy Policy

Information we collect

Information you give us. When you contact us, request a home valuation, ask about a property, or otherwise reach out through this website, you may provide your name, email address, phone number, mailing address, and details about what you are looking for. You can choose not to provide certain information, but some features may not work without it.

Information collected automatically. Like most websites, we may collect technical information such as your browser type, the pages you visit, your IP address, and the date, time, and length of your visit. This helps us understand how the site is used and improve it.

We do not sell your personal information, and we do not share it with third parties for their own marketing or promotional purposes.

Cookies

We use cookies to keep the site working smoothly and to remember your preferences. Most browsers let you control or disable cookies in their settings. Some features may not function properly if cookies are turned off.

How we use your information

The information we collect is used to:

• Respond to your questions and follow up about buying, selling, or your home.
• Provide the services you request, such as property information or a home valuation.
• Improve this website and the way we serve our clients and community.

Text messages (SMS)

If you give us your phone number and consent to text messages, The Claus Team may send you SMS messages to confirm appointments, send reminders, share property or market updates, and respond to your inquiries. Message frequency varies based on your preferences and activity. Message and data rates may apply.

• You can opt out at any time by replying STOP. We will send one confirmation, and you will not receive further messages unless you opt back in.
• For help, reply HELP or contact us at info@theclausteam.com or 210-787-8556.
• Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and consent are never shared with third parties for marketing purposes.

How we protect your information

We take reasonable steps to protect the information you share with us and limit access to those who need it to serve you. That said, no transmission over the internet can be guaranteed to be completely secure, so we cannot guarantee absolute security of information sent to or from this website.

Links to other websites

This site may link to third-party websites and services we do not control. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any site you visit through a link here.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us information, contact us at info@theclausteam.com and we will delete it.

Changes to this policy

If this policy changes, we will post the updated version on this page. Changes take effect when posted unless stated otherwise.

Contact us

Questions about this policy? Reach The Claus Team at JLA Realty at info@theclausteam.com or 210-787-8556.